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FAQS

The Brand Collector is a marketplace allowing second-hand luxury professionals to have access to qualified and certified products. From Louis Vuitton to Chanel, The Brand Collector offers a substantial stock that will allow professionals to buy the bestsellers of the most beautiful brands.

In order to maintain exclusivity for its customers, access is reserved for members, so join the community !

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GENERAL

What is the authenticity policy ?

What are the terms of payment ?

What is The Brand Collector’s return policy?

Do you ship internationally?

How do I read the conditions grades ?

CATALOG

How do I purchase from TBC Wholesale CATALOG?

What is the shipping policy for CATALOG?

How long does it take to receive my purchase?

What is the return policy for CaTALOG?

AUCTIONS

How do I buy from the TBC Wholesale Auctions?

When can I bid in the TBC Wholesale Auctions?

What is a Maximum Bid ?

How do I know if my Maximum Bid is a good bid?

What is a Minimum Bid?

Can I adjust a bid?

How is the winner determined?

How will I know if I won?

When do I pay for my items?

How long does it take to receive my purchase?

What is the return policy for AUCTIONS?

What is the shipping policy for AUCTIONS?

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